Trowbridge Health Centre
Patient Participation Group - PPG
NHS legislation requests that each Health Centre & Doctors Practice establishes a PPG to allow 2 way communications between Practice & Patients with a clear aim to constantly improve services to the patients.
So that we can contact a larger number of patients to keep them informed and up to date with news from the practice we are amalgamating the THC “Virtual” Group (VPG) with the PPG (Patients Participation Group)
If you registered with the Virtual Group, this transfer has taken place automatically. No further action is required.
The Group (PPG) is made up entirely of volunteers and is open to all patients registered with the practice. They are invited to comment (positively or negatively) on any aspect of the practice services. The Group acts a conduit for you to give feedback or suggestions to the practice management (should you wish!)
Please note though that this service is NOT for medical queries or complaints.
The PPG has a “Steering Group” who meet regularly with the Practice staff to discuss the running and services of the practice as viewed by you the patients. We can be contacted directly by email email@example.com. As your representatives we would like to know how you perceive the Surgery and staff and how we can improve services for us all.
ALL PATIENTS ARE INVITED TO JOIN THE PPG
Once a registered member, you will receive both Practice & PPG News Letters plus communication bulletins.
The PPG will also, as need arises, seek volunteers within the membership to take part in site activities such as assisting or providing information on “Flu Vaccination” days.
On occasions short surveys will be sent out via email. We aim to gather a broad spectrum as possible to get a truly representative sample, such as young people, workers, retirees, non-British ethnic groups, long term conditions etc. There is no limit to the number of patients who may join the PPG – the more the better!
If you would like to join and would be happy to be contacted occasionally, voice your opinions etc. please click one of the links below to open the sign-up form and complete all fields.
THANK YOU, we look forward to hearing from you.
Signed. Chair of PPG Steering Group Mr. Norman Owen.
Click here to join
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.