Respecting patient confidentiality is an essential part of good care. This applies to every patient: child, young person, or adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice when they need it most, or they might not tell a doctor all the facts needed to provide good care.
For this reason, the doctors at Trowbridge Health Centre have decided to adopt the policy that parents of children aged 11 to 13 cannot currently have online access to their child’s records, nor do we allow children in this age group to access these online services for themselves.
From their 11th birthday, access to a child's online record is switched off and neither the child nor the parents can access these services.
Once a child reaches their 13th Birthday they will be able to register for online services in their own right.
Online access application forms for 13+ can be found here. This application needs to be brought in person with ID such as their Birth Certificate or Passport.
For further information please visit NHSEngland/records
